Frequently asked questions

Our office is at HR-250, B/4 Left Side, 60 Feet Road, Pul Prahladpur, New Delhi, Delhi 110044. We serve clients across Delhi NCR in person and across India remotely.

Yes. Most of our clients are small and mid-sized businesses, shops, clinics, schools and startups. We scale our plans to your budget.

That is why we started. Having your website, hosting, email, network and security with one team means one call fixes the problem, with no finger-pointing between vendors.

Call or WhatsApp us on +91 87966 84861, or email otpsecurityservices14@gmail.com. We ask a few questions and send a written quote, usually within one working day.

Yes. We are happy to sign a non-disclosure agreement before you share sensitive details.

Projects are quoted at a fixed price after we agree the scope. Ongoing services such as marketing, hosting and AMC are billed monthly or yearly.

Projects usually need an advance to start, with the balance linked to milestones. We issue GST invoices for all payments.

No. The first consultation and the quote are free.

Call, WhatsApp or email us. AMC clients also get a priority line.

Mon–Sat, 10:00 am – 7:00 pm. Critical hosting and server issues for managed clients are monitored round the clock.

Yes. Development, marketing, hosting and cloud services are delivered remotely across India. On-site support covers Delhi NCR.

A 5–10 page business website usually takes 2–4 weeks from the time we receive your content. Larger portals take longer and we share a schedule upfront.

Shopify is quicker to launch and easier to manage; WooCommerce gives more control and lower monthly fees. We recommend one after looking at your products and plans.

It depends on the screens and features. After a short call we send a written scope with a fixed quote so there are no surprises.

Usually yes. We connect with Tally, payment gateways, SMS and WhatsApp providers, and most tools that offer an API.

Both. We can hand designs to your developers or have our own team build them.

Yes. We clean the infection, close the loophole, restore from backup where needed and set up monitoring.

A single landing page typically takes 3–5 working days once we have the offer and content.

Yes, when done properly. We use encrypted connections, scoped API keys and logs of every request.

Most gateways require a current account in the business name. We guide you through each provider's requirements.

Paid ads can bring enquiries within days. SEO and social media build over 3–6 months. We set expectations for each channel at the start.

No honest agency can guarantee a position, because Google decides rankings. We do commit to the work, the reporting and steady progress you can see.

Yes. We review the reason, correct the listing and submit a reinstatement request with the right documents.

Plans start at 12 posts a month and go up from there, including reels and stories on higher plans.

Many local businesses start with ₹15,000–₹30,000 a month in ad spend. We suggest a budget after researching your keywords and competition.

Yes. Every piece is written for you and checked for plagiarism before delivery.

In India, businesses sending SMS must register their brand and message templates on a DLT platform. We help you complete it.

Genuine reviews can't be removed. Reviews that break platform rules can be reported, and we help you respond well and earn more positive reviews.

Yes. You receive AI, PDF, PNG and SVG files with full rights to use them.

You will. We always register domains in the client's name and email.

We offer hosting in India and other regions, chosen based on where your visitors are.

Yes. We manage servers with any provider, including AWS, Azure, Google Cloud, DigitalOcean and Indian data centres.

Not if it's set up well. Many clients reduce costs after we right-size their resources.

Yes. We migrate existing mailboxes from your current provider.

For most websites, yes. Online stores and financial businesses often choose OV or EV certificates for added trust.

Most businesses need at least daily backups. Busy databases may need hourly backups; we recommend a schedule after a review.

Yes. We start with a health check, then take over maintenance.

We agree the scope and timing with you first, and run intrusive tests in low-traffic windows.

Yes. We survey the space, find dead zones and interference, then fix coverage with the right equipment and placement.

It depends on the number of cameras, resolution and hard disk size. We size storage to your needs, typically 15–30 days.

Yes. Cloud-connected machines let you view attendance from anywhere.

We provide on-site support across Delhi NCR, and remote support anywhere in India.

No. Many of our clients are small businesses that want honest advice before spending money.